Wish I could say there was anything I could do about it. I know nothing of the save system, and don't have the skill to do anything about it. Maybe we can convince Madoc to take a look sometime, but I'm crossing my fingers in hopes Helios will show up with a few hours one day...
Sincere apologies. I know it sucks, but it's an uncommon event. A less-than-adequate work around if you want to be extra-certain it will not happen to you is to 'drop all' in a save room before logging out. I've never heard of it happening within a save room, only from save on body. Someone can correct me if they've had it happen in a room.
